This Privacy Policy describes how FAHOMED collects, uses, and discloses information associated with an identified or identifiable individual and what choices you have around this activity. If you have any questions, please don’t hesitate to contact us. If you do not agree with this PrivacyPolicy, then do not access or use the Services This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the FAHOMED platform, or any other third-party products, services or businesses who will provide their services under their own terms of service and privacy policy.
Cookie information: FAHOMED uses a variety of cookies and similar technologies in our Websites and Services to help us collect Other Information how it will share information with sellers on its marketplace, as well as how it will obtain information that customers have given directly to sellers, all with the purpose of facilitating the sales, right to have their data deleted, or the right to opt out of you processing their data further. we believe in being transparent about how we collect and use data. This policy provides information about how and when we use cookies for these purposes. Cookies are small text files sent by us to your computer or mobile device, which enables features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. FAHOMED uses cookies and similar technologies like single-pixel gifs and web beacons. We use both session-based and persistent cookies. FAHOMED sets and accesses our own cookies on the domains operated by FAHOMED and its corporate affiliates, In addition, we use third party cookies, like Google Analytics. Some cookies are associated with your account and personal information in order to remember that you are logged in and which pages you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things. Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that’s consistent with your settings. Cookies also make your interactions faster and more secure
Authentication
If you're signed in to our Services, cookies help us show you the right information and personalize your experience.
Security
We use cookies to enable and support our security features, and to help us detect malicious activity.
Preferences, features and
services
Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
Marketing We may use cookies to help us deliver marketing campaigns and track their performance (e.g., a user visited our Help Center and then made a purchase). Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.
Performance, Analytics and Research
Cookies help us learn how well our Sites and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device. These cookies are limited to our Websites and are not used in our Services. Please note that the number and names of cookies, pixels and other technologies may change from time to time.
Cookies and other ad technology such as beacons, pixels, and tags help us market more effectively to users that we and our partners believe may be interested in FAHOMED. They also help provide us with aggregated auditing, research, and reporting, and know when content has been shown to you. These cookies are limited to our Websites and are not used in our Services.
Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-bysite basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust. You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/). In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads. If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information. Our Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Sites or Services, and we do not alter any of our data collection and use practices upon receipt of.
Customer Data. Customers or individuals granted access (“Authorized Users”) routinely submit Customer Data (such as messages, files or other content submitted through Services accounts) to FAHOMED when using the Services.
Other Information. FAHOMED also collects, generates and/or receives the following categories of Other Information:
account information: To create or update an account, You supply FAHOMED with an email address, phone number, password, domain, and/or other account set up details In addition, Customers that purchase a paid version of the Services provide FAHOMED (or its payment processors) with billing details such as credit card information, banking information, and/or a billing address.
Usage information: Services metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way that an Authorized User uses the Services.
Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and your language preferences.
Device information. FAHOMED collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
Location information. We receive information from you, our Customers and other third-parties that helps us approximate your location
Third-Party Services information:
Examples of information which FAHOMED may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to FAHOMED usage activity. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services.
Contact information: In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import is collected when using the Services.
Third-Party data: FAHOMED may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
Audio and video metadata: FAHOMED may receive, capture, and store metadata derived from your use of features
Additional information provided to FAHOMED: We also receive Other Information when submitted to our Websites or in other ways feedback you, provide about our products or services, interact with our social media accounts or otherwise communicate with FAHOMED. Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information
Customer Data will be used by FAHOMED in accordance with a Customer’s instructions, including to provide the Services, any applicable terms in the Customer Agreement, a Customer’s use of Services functionality, and as required by applicable law. FAHOMED is a processor of Customer Data and the Customer is the controller. Customer may, for example, use the Services to grant and remove acces, and configure settings, access, modify, export, share, and remove Customer Data, and otherwise apply its policies to the Services.
FAHOMED uses Other Information to operate our Services, Websites, and business. More specifically, FAHOMED uses Other Information for the following purposes:
Compliance With A Legal Obligation:
FAHOMED processes Other Information when we comply with a legal obligation including, for example, to access, preserve or disclose certain information if there is a valid legal request from a regulator, law enforcement or others. For example, a search warrant or production order from law enforcement to provide information in relation to an investigation, such as your profile picture or IP address. We use account information, Usage information, Cookie information, Third-Party Services Information, Contact information, Third-Party data, Audio and video metadata, and Additional information provided to FAHOMED for compliance with a legal obligation.
Legitimate Interests:
We rely on our legitimate interests or the legitimate interests of a third-party where they are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests"). We use account information, Usage information, Cookie information, Third-Party Services Information, Contact information, Third-Party data, Audio and video metadata, and Additional information provided to FAHOMED for the following legitimate interests:
To provide, update, maintain and protect our Services, Websites and business. This includes the use of Other Information to support delivery of the Services under a
Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities, or at an Authorized User’s request.
It is in our and your interests to provide, update, maintain and protect our Services,Websites, and business. To develop and provide search, learning and productivity tools and additional features.
FAHOMED tries to make the Services as useful as possible for specific Authorized Users. For example, we may:
improve search functionality by using Other Information to help determine and rank the relevance of content to an Authorized User;
make Services or Third-Party Service suggestions based on historical use and predictive models;
identify trends and insights;
customize a Services experience; or
create new productivity features and products.
It is in our interest and in the interest of Customers and Authorized Users to continuously improve and develop the customer support we provide.
To investigate and help prevent security issues and abuse.
We may use a variety of tools such as device fingerprinting to prevent issues and abuse. We may process, including in an automated fashion, Other Information to better understand how FAHOMED is used or to prevent spam or abuse.
It is in our interest to keep the Service secure and to detect, prevent, and address abuse (such as spam) and to investigate and take action in respect of suspicious activity on the Services.
To aggregate or de-identify information.
In some cases, we aggregate or de-identify information we have associated with you and use the resulting information, for example, to improve the Services.
It is in our interest to research and improve the Services;
It is in the interests of Customers and Authorized Users to practice data minimisation and privacy by design in respect of their information.
Share information with others including law enforcement and to respond to legal requests.
It is in our interest and the interest of the general public to prevent and address fraud, unauthorized use of FAHOMED, violations of our terms or other harmful or illegal activity; to protect ourselves, our users or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm.
Transfer, store or process your information outside the European Economic Area.
As the Websites and Services operate globally, with Customers around the world, we need to share information we collect globally. We carry out necessary transfers outside the European Economic Area, including to Australia, Canada, Japan, India, South Korea, and the United States, to provide, update, maintain and protect our Services, Websites and business.
In our and your interests to provide, update, maintain and protect our Services, Websites and business.
We use Workspace and account information, Third-Party Services Information, Third-Party data, and Additional information provided to FAHOMED for the following legitimate interests:
To communicate with you by responding to your requests, comments and questions.
If you contact us, we may use your Other Information to respond.
It is in our, our Customers’ and Authorized Users’ interests to facilitate communication (for example to answer questions from Customers).
To send service emails and other communications.
For example, we may:
send you service, technical and other administrative emails, messages, and other types of communications; or
contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These
communications are considered part of the Services and you may not opt out of them.
It is in our Customers and Authorized Users’ interests to address service related issues.
We use account information and Usage information for the following legitimate interests:
For billing, account management and other administrative matters.
FAHOMED may need to contact you for invoicing, account management, and similar reasons andwe use account data to administer accounts and keep track of billing and payments.
It is in our interest to facilitate the effective provision and administration of the Websites and Services.
We use account information, Usage Information, Cookie information, Third-Party Services Information, Third-Party data, and Additional information provided to FAHOMED for the following legitimate interests:
To send marketing emails and other communications.
We sometimes send emails about new product features, promotional communications orother news about FAHOMED. These are marketing messages so you can control whether youreceive them. If you have additional questions about a message you have received fromFAHOMED please get in touch through the contact mechanisms described below.
It is in our interest to promote the Websites and Services and send our direct marketing.
This section describes how FAHOMED may share and disclose Information
The Customer’s Instructions. FAHOMED may share and disclose Information in accordance with a Customer’s instructions and with appropriate consent, including any applicable terms in the Customer Agreement and the Customer’s use of Services functionality and in compliance with applicable law and legal process. Some sharing at a Customer’s request may incur additional fees.
Organizers and sponsors of Events/Webinars. If you attend an event or webinar organized by FAHOMED, we may share your profile information with the event or webinar sponsors when you register, have your badge scanned, or join a breakout room. If required by applicable law, you may consent to such sharing via the registration form or by allowing your attendee badge to be scanned at a sponsor booth. In these circumstances, your information will be subject to the sponsors’ privacy statements. For more information, please refer to the terms provided when you register for such an event or webinar.
Professional advisers. We may share your Information with professional advisers acting as service providers, processors, controllers, or joint controllers – including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your Information containing personal data.
During a Change to FAHOMED’s Business. If FAHOMED engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of FAHOMED’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of the Information described in the ‘Information We Collect and Receive’ section may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Information for any purpose. For example, we may share aggregated or de-identified Information with prospects or partners for business or research.
Law Enforcement and Regulators. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property, or safety of FAHOMED, its users, or third parties, including enforcing its contracts or policies, or in connection with investigating and preventing illegal activity, fraud, or security issues, including to prevent death or imminent bodily harm.
With Consent. FAHOMED may share Information with third parties when we have consent to do so or as otherwise permitted in this Privacy Policy. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated Other Information. FAHOMED may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after you have deactivated your account for the period of time needed for FAHOMED to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. FAHOMED takes security of data very seriously. FAHOMED works hard to protect Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology.
Given the nature of communications and information processing technology, FAHOMED cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.
If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
FAHOMED may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, FAHOMED will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.
To the extent that Personal Data is transferred abroad, FAHOMED will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with FAHOMED’s obligations.
Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information.
Where we rely on legitimate interests to process your Personal Data, you can object to that processing by contacting us as described in the “Contacting FAHOMED” section below. In response to your objection, we will stop processing your information for the relevant purposes unless we have compelling grounds in the circumstances or the processing is necessary in the context of legal claims. FAHOMED may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to FAHOMED’s use of your Personal Data for this purpose at any time. California law requires that we detail the categories of personal information that we collect and disclose for certain “business purposes,” such as to service providers that assist us with securing our services or marketing our products, and to such other entities as described in earlier sections of Privacy Policy. In addition to the information provided above in the ‘Information We Collect And Receive’ section, we collect the following categories of personal information from you, your employer, data analytics providers, data brokers, and Third-Party Services for our business purposes:
Identifiers/contact information;
Commercial information;
Internet or electronic network activity information;
Financial information;
Geolocation information;
Professional or employment-related information;
Audio and visual data;
In limited circumstances where allowed by law, information that may be protected under California or United States law; and Inferences drawn from any of the above categories.
We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers for purposes of targeting advertisements o non-FAHOMED websites, applications, and services. In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you use our sites or services to interact with third parties or direct us to disclose your personal information to third parties.
If you would like to opt-out of sharing activity based on your cookie identifiers, turn on a Global Privacy Control in your web browser or browser extension.
If you would like to opt-out of sharing activity based on other identifiers (like email address or phone number), contact us in accordance with the “Contacting FAHOMED” section, below.
Subject to applicable law, you also have the right to (i) restrict FAHOMED’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority.
If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with the competent supervisory authority.
Please also feel free to contact FAHOMED if you have any questions about this Privacy Policy or FAHOMED’s practices, or if you are seeking to exercise any of your statutory rights. FAHOMED will respond within a reasonable timeframe. You may contact us at INFO@FAHOMED.com
